Services

Voglio service delivery

Voglio gives leaders a clear, evidence-based view of how their operations actually run — then turns that view into faster cycles, cleaner data and quieter exceptions. Integration, governance and automation, delivered as one practice.

“An idea is only worth something when it’s shared — and innovation only happens when the solution is in use.” — Vidar Gamlem, Voglio
Approach

Hunting for improvements, together.

Everything starts with information access and sharing. We believe that, access to information, correct data and sharing, are essential for performance improvements. Access to real-time data enables informed decisions, and our no-code solutions provide rapid adaptation and continuous improvement.

We at Voglio hunt together with our customers for improvements that can be made, evaluate the value against costs, implement improvements, and then monitor the effect these provide over time.

We borrow the Kaizen idea — small, deliberate improvements, compounded — because change that lasts is rarely dramatic. It is named, measured, and run as a discipline.

Hands opening a hardcover ledger with a green silk ribbon, second journal and brass pen alongside
Use cases

Where this work pays off.

Common patterns we run into across our customers — the kind of friction that compounds quietly until someone names it.

Process discovery and analysis grounded in real event data
Audit and compliance — process comparison, validation, evidence on demand
Automation opportunities, found and proven before they’re built
Digital transformation that ties strategy to the operating model
Resource use, optimised against the work that actually happens

Decisions made on the data you already own — with the effect of every change measurable

Practice

Decide. Implement. Improve. Set new goals.

Four practices we run together as one engagement — the loop that turns intent into operating reality.

Decide
01 — Decide

Decide

  • Value chain and process optimization
  • Service design, roles and responsibilities
  • Multi-supplier issues and IT procurement
  • Security audit and GDPR
Implement
02 — Implement

Implement

  • No/Low-Code Integration, API and Application Development
  • Use of RPA, BI and AI
  • Portals, reporting and Process Mining
  • Master Data Management
Continuous improvement
03 — Improve

Continuous improvement

  • Service desk and support
  • Monitoring
  • Deviation management
  • Process analysis and management
Set new goals
04 — New goals

Set new goals

  • Align the strategy
  • Define goals
  • Engage the team
  • Training
Four brass gears with one sage-green gear, arranged in continuous motion on dark linen
Capabilities

What we deliver.

Four engagement shapes — from a one-week advisory through to a long-running operate-and-improve relationship.

01 — Advice

Advice

We offer business, process and strategic IT consultancy. This helps you optimize your processes and achieve your business goals.

02 — Analyze

Analysis and visualization

We deliver analysis as part of consulting projects or as independent projects that are intended to be taken over by the customer.

03 — Build

Delivery of IT solutions

From concept to implementation. We deliver tailor-made solutions that suit your specific needs. As well as standardized composite services. All based on standard products in the market.

04 — Operate

Operation and management

We take responsibility for the operation and management of the systems we supply if desired — so you can focus on your core business.

Catalog

Our services.

Service offerings spanning analysis, automation, integration, governance, and platform delivery — choose what fits, scale as you grow.

IT audit support

IT audit support

Voglio supports customers throughout the IT audit process — from preparation to completion and follow-up.

What We Deliver
  • Governance – Aligning IT processes with policies, standards, and regulations.
  • Planning – Preparing documentation, schedules, and readiness assessments.
  • Reporting – Coordinating audit activities and delivering clear reports.
  • Follow-up – Managing remediation actions and tracking progress.

DigitalKey Platform service

Cloud platform

Voglio has built a complete cloud service for handling provisioning of digital keys.

Features
  • Cloud-based management
  • Role-based access control
  • Embedded security
  • Multi-IDP support
  • Scalability
  • Mobile app
  • Supports multiple lock types
  • Shared handsets for teams
  • Fast rollout
  • Continuous updates

https://www.aprire.io/

Application development

Development

WEB based application development with No-Code / Low-Code tools

Features
  • Cloud tool
  • No/Low-Code
  • Easy development and deployment
  • Scalability
  • Understandable pricing model

GDPR & Data Quality

GDPR & Data Quality

Master Data Management and Data Governance provide updated systems and correct information. A project touches people, technologist

Features
  • Governance
  • Transparency
  • Reporting

Reporting

Reporting

Real-time management information and end-to-end overview related to the company's various KPIs (e.g. finances, customer satisfaction, employee satisfaction and processes)

Features
  • KPI
  • Process Intelligence
  • Visualization
  • Integration
  • WEB

Automation

Automation

Rules and machine learning remove bottlenecks. This results in efficient case management, satisfied customers and better financial results

Features
  • No/Low-Code
  • Cloud platform
  • Speed in development and changes
  • Security
  • Updated

Modelling

Modeling

Overview of the value creation and the operational. See process improvement over time as measures are implemented

Features
  • Goals
  • Monitoring
  • KPI
  • Evaluation
  • Process Intelligence

Visualization

Visualization

Always up-to-date, objective representation of the company's activities, time consumption and proceedings. From portal, to BI, to Process Mining -> finds out what your processes really look like

Features
  • Cloud platform
  • BI
  • Process Intelligence
  • Reporting

Information access

Access

Establish access and obtain information from systems using integration. The combination of cloud solution and low-code ensures fast establishment

Features
  • No/Low-Code
  • Cloud platform
  • Speed in development and changes
  • Security
  • Updated

Servicedesign

Design

Definition of services, content, roles and responsibilities. Ensure interaction with suppliers in a multi-supplier landscape.

Features
  • Requirements
  • Discovery
  • Design
  • Implement

Analysis

Analysis

Analyzes and describes today's value chains. Where can we remove friction?

Features
  • BI toolkit
  • Process Mining
  • Process Intelligence
  • Automation
  • Reporting

Support offerings

Find the right service tailored to your needs.

Whether you need a one-off advisory engagement, a build-and-handover project, or an ongoing operate-and-improve relationship — we shape the engagement to fit how your team actually works.

Service tiers
Basic
Office hours
Standard
Day to day
Recommended
Extended
Long days
24/7
Around the clock
Service window
8 h × 5 d
weekdays · 08–16
8 h × 5 d
weekdays · 08–16
13 h × 5 d
weekdays · 07–20
24 × 7
around the clock
Response · PRI 1
8 h
4 h
4 h
2 h
Response · PRI 2
Best effort
16 h
8 h
4 h
Response · PRI 3
Best effort
Best effort
Best effort
Best effort
Servicedesk
Duty number
Monitoring
Documentation & change calendar
Pre-release testing

Response times shown are typical SLA guidance. Final commitments are agreed in your service contract.

Get in touch
Customer cases

What we’ve delivered.

Real engagements with Nordic companies — the work, the platforms, the outcomes.

AutoSync

Richard Vogt — COO
“Through consulting, process work and automation, we have improved the flow of information, higher data quality and better interaction between our systems. What Voglio has delivered has also had an impact on how we deliver services to our customers.”

Voglio has been an important partner for us since December 2019, especially in the work to develop and improve our digital solutions. They have a good understanding of both our disciplines and technology, and have contributed to making internal processes simpler and more efficient.

Together, we have moved from more fragmented solutions to a more unified, cloud-based platform, where we are more able to use data actively instead of managing it as a challenge.

Integration and API Management

AutoSync is using the Boomi platform for integration between internal systems. API endpoints are enabled with the usage of the Boomi API Management platform.

HUB Master Data

To keep control of the records of the end customers, AutoSync Boomi uses the HUB platform. This ensures data quality and all Golden Records ensure that all subject systems relate to the same truth. If something is not right, it is quarantined.

Consulting & Support

Voglio is providing a support service to the customer.

Careium

Arvid Bakken — Country Director
“Voglio challenges us, is a driving force in our product development and shows insight into our processes. Voglio implements and manages first-class IT solutions. This has enabled us to stay ahead of the market.”

In order to realize Careium’s commitments to our customers, as well as our own ambitions, it is crucial to have reliable partners who show commitment, are innovative and deliver high quality. Our partner Voglio has demonstrated these qualities.

We can strongly recommend Voglio in application development, integration services and security solutions. Their commitment to delivering great innovative solutions and superior quality is seamlessly aligned with our own vision, making them an integral part of our own organization and enabling us to achieve our goals.

Integration

Careium is using the Boomi platform for integration between internal systems.

DigitalKey

Careium is the supplier that takes the DigitalKey product and service out to the health market.

Consulting & Support

Voglio is providing a support service to the customer.

Relekta

Olle Petter Andersen — General Manager
“We are particularly pleased with the accessibility, responsiveness and structure of everything Voglio does. They monitor the processes well, and when there has been a need for adjustments and error corrections, Voglio has been quick to get an overview and take the right measures.”

Relekta changed Dell Boomi partner to Voglio in 2019, because we were dissatisfied with our previous partner. Voglio quickly took the lead and rewrote the integration processes against our merchant solution and InRiver PIM, which made the integrations much more robust and reliable. Recently, we have also used Voglio as an integration partner when launching E-commerce and we are very satisfied with the result.

Voglio has good professional expertise and is easy to work with. They have shown good general business understanding and have been good at understanding our integration needs and solving these in an efficient and safe way.

Integration & API management

Relekta is using the Boomi platform for integration between internal systems. API endpoints are enabled with the usage of the Boomi API Management platform.

HUB Master Data Management

To keep control of the records of the end customers, Relekta Boomi uses the HUB platform. This ensures data quality and all Golden Records ensure that all subject systems relate to the same truth.

Consulting & Support

Voglio is providing a support service to the customer.

Bodø Energi

Per Kristian Husøy — Manager Digitalization and insight
“A close collaboration with Voglio made the implementation and testing a success. Voglio provided strategic support to develop business processes and keep the project goals on track. They also delivered significant technical expertise in meetings with third-party vendors.”

A well-functioning integration platform unlocked a 30% reduction in the time processes take. Having a centralized integration platform layer that interacts across business systems has resulted in faster reporting, a unified view of data across all subsidiaries, empowered users managing integrations through intuitive interfaces, and new revenue streams from easy integration of common systems.

Future-oriented and innovative — laying the foundation for AI and advanced analytics.

Integration

Bodø Energi is using the Boomi platform for integration between internal systems.

Consulting & Support

Voglio is providing a support service to the customer.

Elverum Kommune

Project · DigitalKey
“Establishing a platform service that ensures efficient access to homes — using electronic locks and digital keys issued to mobile phones, so municipal employees and service providers can access recipients easily, efficiently and securely.”

By 2040, the proportion of elderly people over 80 years of age in Norway will increase by almost a quarter of a million people, more than doubling from today. More elderly people should be able to live active lives longer and experience security in their own homes.

Voglio and our partner Appfarm have created a platform service for Elverum Kommune to provide secure, scalable access management. Municipal employees and service providers can access service recipients’ homes through electronic locks paired with digital keys on their mobile phones — covering the need, the project rollout, and the way forward.

DigitalKey

Careium and Voglio is the suppliers that takes the DigitalKey product and service out to Elverum Kommune.

Integration

Using the Boomi platform for integration between systems.

Support

Voglio is providing a support service to the customer.

Our world class partners
Take the first step

We are here for you.

A fifteen-minute conversation, no slides — we’ll listen to what’s friction in your week, and tell you honestly whether we’re the right partner.

Book a call
Direct
Office
Klingenberggata 7A, 0161 Oslo